From Simple Tasks to Complex Workflow… We Automate It.
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Simple Service
A simple process to automate could be sending out regular reminders or notifications, checking email and notifying the owner of priority task, data validation and uploading.
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Medium Service
A good medium-sized process to automate, often yielding significant efficiency gains, involves reoccurring tasks like invoice processing, employee onboarding, or customer support ticket management.
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Complex Service
A complex process to automate could involve multiple steps, decision making and interactions, with various verifications and approvals, or a multi-stage process with different quality checks and time gaps for human interaction.
RPA processes vary in complexity, and understanding these differences helps you choose the right solution. We categorise processes into simple, medium, and complex based on factors like implementation time, system integration, and ongoing maintenance. Here's how we assess and tackle each level of complexity.
Number of Applications
The more applications a process interacts with, the higher the complexity
Data Structure
Structured data is simpler to process than unstructured data (e.g., free-form text in emails).
Application Stability
Automating applications with frequently changing user interfaces increases complexity.
Business Rules and Decision Points
Processes with many conditional statements and exceptions are more complex.
Handling Exceptions
How well the automation handles unexpected errors or variations in the process.